Policy

Hypermicron (hereinafter referred to as “Hypermicron”, “our”, “we” or “us”) offers cloud-based software services (“Cloud Services”) as well as technology-based products (“Technology Products”). Our Technology Products may process personal information to provide and improve our products and services.

We respect your privacy. This Privacy Policy explains the types of Personal Information we may collect, how we use and disclose it, and the measures we take to protect it. This Policy applies to your use of our website (the “Site”) and Products, unless a particular Product is covered by a separate privacy policy.

1. YOUR AGREEMENT TO THIS POLICY

Please review this Policy before accessing or using the Site or our Products. Your use of the Site or Products indicates your consent to the collection, use and disclosure of Personal Information described here. If you disagree with this Policy, please do not use the Site or Products.

2. PERSONAL DATA WE MAY OBTAIN

When you submit personal information to Hypermicron, you understand and agree that the information may be transferred across international boundaries and may be stored and processed in countries where Hypermicron and its affiliates and subsidiaries maintain offices or web hosting servers. In certain countries or for certain activities, trusted vendors of Hypermicron may also collect, transfer, store or process your information. Such vendors are contractually prohibited from using your personal information for their own purposes or disclosing it to third parties.

2.1. Types of Personal Data Involved

The information collected may vary depending on which Products or services you use.

Details You Choose to Share

We collect Personal Information that you or others choose to provide when using the Site or our services. For example, we collect the Personal Information you provide when you subscribe to our emails, subscribe to a Cloud Service, request technical support, attend a webinar, or contact us with questions.

Data Received from Your Devices and Our Products

We collect information that is sent to us automatically by your web browser or mobile device, or, where applicable, information sent by a Product used in conjunction with our cloud services. This information typically includes your IP address, your Product's IP address, your Product's GPS location, the name of your operating system, the name and version of your browser, and usage information.

The information we receive may depend on your browser or device settings and the information you define within your cloud data streams. Information received from your browser or device is not, by itself, personally identifiable.

Generally, we use this information in aggregate to evaluate and improve the Site and its compatibility with the technology used by our visitors. However, we may combine it with other information in an attempt to identify you or with information that already identifies you.

We may also review our server logs for security purposes, such as detecting intrusions into our network. These logs may contain visitors' IP addresses and may be shared with appropriate investigative authorities when necessary to trace and identify individuals.

Data Relating to Your Location

With your opt-in consent, we may use GeoIP technology to collect precise, real-time location information from your mobile device. This information may be used to provide tailored content through the Site or to confirm your stated location.

Your mobile device may allow you to adjust your settings to prevent websites or applications from accessing location information. For questions about the security and privacy settings of your mobile or tablet device, please refer to the instructions provided by your mobile service provider or device manufacturer.

Details Associated with Purchases and Payments

When you make a purchase, we collect personal information related to that transaction. This may include payment details, such as credit or debit card numbers and other card information, account and authentication information, as well as billing, shipping and contact details.

Data Received from Other Sources

We may obtain information from third parties, including business partners and marketing agencies. This may include your contact information provided by marketing partners in connection with joint marketing or co-branding activities.

Online Tracking Tools and Related Data

We use cookies and similar technologies to collect information and support certain features of the Site. You may remove or reject cookies through your browser or device settings. However, doing so may affect the functionality or efficiency of certain products and services.

Please refer to our Cookie Policy for further information about how we use cookies and the choices available to you.

3. PURPOSES FOR PROCESSING YOUR DATA

Hypermicron handles Personal Information in accordance with this Privacy Policy. By providing Personal Information to Hypermicron, you acknowledge that it may be processed, retained or disclosed as described in this Policy. If you do not agree, please do not submit Personal Information to Hypermicron.

We may use your information for the following purposes:

1. Service delivery and request fulfillment: To respond to your requests and provide service-related information, including account status updates, billing information, security updates, service inquiries and invitations to participate in surveys.
2. Service improvement and communications: To administer, test, analyze and improve our Services and support marketing activities, including providing information about available products and services. Where applicable, communications will include instructions on how to opt out of future marketing messages. If you have opted in to receive such communications, we may inform you about new products, upgrades, special offers and other Hypermicron products and services.
3. Business relationship management: To manage existing and prospective relationships with customers, resellers, distributors, vendors, service providers and affiliates.
4. Technical assistance and customer support: To diagnose product issues and provide customer care, troubleshooting and other support services.
5. Business analysis and planning: To analyze information that helps us improve business operations, make informed decisions and assess business performance.
6. Third-party offers: To contact you on behalf of external business partners regarding specific offers that may be of interest to you. If you consent to or express interest in an offer, relevant information, such as your name, email address or telephone number, may be shared with the third party.
7. Statistical and demographic analysis: To compile general demographic statistics and aggregated or de-identified information to understand broader trends and usage patterns.
8. Legal and regulatory compliance: To comply with applicable legal requirements, industry standards, and Hypermicron's internal procedures and policies.
9. Other authorized purposes: For other purposes that we communicate to you and for which we obtain your express consent.

We will retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is permitted or required by law.

4. CIRCUMSTANCES IN WHICH DATA MAY BE SHARED

Information about our existing and prospective customers is an important business asset. We therefore seek to protect such information and maintain its confidentiality.

Hypermicron may share your Personal Information with your consent or when necessary to complete a transaction or provide a product or service that you have requested or authorized. We do not rent, sell or share your Personal Information with other individuals or non-affiliated companies, except where necessary to provide requested products or services, with your permission, or in the circumstances described below.

Third-party service providers

We engage third-party service providers, including email providers, voice and messaging application providers, purchasing, shipping and order-processing providers, and marketing companies. These parties act on our behalf and may use Personal Information only as necessary to provide their contracted services. They are required to maintain the confidentiality of your information.

Agents, vendors and business service providers

We may share information with agents, external vendors or service providers performing functions on our behalf. These functions may include supporting our Services, providing information about Hypermicron products and services that may interest you, and analyzing or maintaining our networks.

We will disclose only the information necessary for the relevant service. Such providers are required to maintain appropriate security and confidentiality and may not use the information for purposes inconsistent with our instructions and policies.

Corporate transactions

If Hypermicron is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets or transfer of services to another provider, your information may be transferred or otherwise disclosed as part of that transaction, to the extent permitted by applicable law or contract. We cannot control how the receiving entities may subsequently use or disclose such information.

Legal requirements and protection of rights

Hypermicron may disclose business or personal information in response to legal requests or when necessary to enforce or protect the rights of Hypermicron, its partners, customers or employees.

We may disclose your Personal Information without prior notice when required by law or when we reasonably believe disclosure is necessary to:

• Comply with valid legal procedures, including subpoenas, court orders or search warrants, or respond to emergencies involving a risk of death or serious physical injury.
• Protect our rights, property, customers or employees.
• Prevent fraudulent, malicious, abusive, unauthorized or unlawful use of or subscription to our Services.
• Pursue or defend complaints or legal claims in court, administrative proceedings or other forums.
• Respond to a third party that you have authorized to verify your account information.
• Cooperate with external auditors and regulatory authorities.

5. DATA STORAGE AND RETENTION PERIODS

We retain Personal Information only for the period necessary to fulfill the purposes for which it was originally collected, unless a longer retention period is required or permitted by law or is necessary for legitimate business purposes, including legal, tax or regulatory requirements.

6. YOUR OPTIONS AND CONTROL

You may choose whether to provide Personal Information. Choosing not to disclose certain information will not necessarily prevent you from using our websites.

However, if you withhold information that is required for a particular service, we may be unable to provide that service. Where applicable, you will have the opportunity to opt in or select your preferences for optional information that is not required for us to provide the relevant service.

7. MEASURES TO SAFEGUARD YOUR INFORMATION

Hypermicron adopts various measures to help protect the Personal Information of customers and other individuals. We have established operational guidelines designed to safeguard subscriber privacy and will continue to review our policies and introduce additional security measures as technology develops.

However, no security measure is completely effective, and Hypermicron cannot guarantee that Personal Information will be protected with 100% certainty.

You are responsible for keeping your identity information, passwords and other Personal Information in your possession confidential. We cannot control how other parties use information that you provide directly to them, so you should exercise caution when sharing Personal Information with third parties.

We are also not responsible for the content of Personal Information or other information that you receive from other users through our Services. We cannot guarantee, and accept no responsibility for, the accuracy of information provided by third parties.

8. PROTECTION OF CHILDREN'S INFORMATION

We do not knowingly collect, maintain or use Personal Information from children under the age of 13.

If you are under 13 years of age, please do not submit Personal Information through our Services. If you believe that a child under the age of 13 has provided Personal Information to Hypermicron through our Services, please contact us. We will take reasonable steps to delete such information from our databases.

9. UPDATES TO THIS STATEMENT

Hypermicron may revise or update this Privacy Policy from time to time. If we change the way we use your information, we will publish the revised policy on the Site for your reference.

We encourage you to review this Policy periodically so that you remain informed about the types of information we collect, how we use it and the circumstances in which it may be disclosed.

10. LIMITATIONS AND PRIVACY RISKS

If you post Personal Information online in a publicly accessible location, you may receive unsolicited messages from other parties. Although we take measures to protect your information, Hypermicron cannot guarantee the security of information you transmit to us, except as specifically covered by this Privacy Policy.

The Hypermicron website may contain links to third-party websites. Accessing any external website through such links is at your own risk. Unless a website is owned or controlled by Hypermicron, we are not responsible for the accuracy or reliability of its content, data, opinions, advice, statements, terms of use or privacy practices.